1. Change our environment
Don’t underestimate the impact that external stimuli has on your mood. Images, colors, sounds and even geometrical shapes play a significant role on our emotional states. The growing mountain of research (e.g., Wexner, 1954; Schaie, 1961, 1962; Kreitler & Kreitler, 1972, Adams & Osgood, 1973; Byrnes, 1983, etc.) keeps reinforcing how much control we actually have over our attitudes at work. Want to feel more happy & positive? Decorate your workspace in combinations of blues, greens & pinks. Make sure the dominant shapes and patterns are curves – no sharp angles – with lines moving upward from left to right. Have background music, not too loud, with higher pitches and a fast rhythm. Whatever you do, stay away from dominant black or green-yellow colors; irregular, sharp-angled and jagged patterns; and grunge or rap music – they can take you from edgy to angry. (You can find more details about how we can work with our environment in Winning with the Caller from Hell)
2. Create a new morning routine
Research shows that chronic workplace stress typically begins at the beginning of workday, then escalates as the day progresses. Interrupt the pattern by creating a new morning routine. Go to a different place for your coffee. Do your administrative work before you check your emails, etc.
3. Become the best at something
Pick one aspect of your job, and set a goal for absolutely mastering it. Maybe it’s time management, maybe it’s information processing, maybe it’s dealing with a certain type of customer or crisis. Study it, research it, read books and go to seminars. The better you get at something, the more confidence you have; and there is no better weapon against stress than confidence!
I hope these help. Have fun!
“Never compromise your standards. Never stop learning. And never stop having fun!”
[This is from the Archive Project – where we are attempting to get 10 years of Winning at Work on the web! Original publication date: 27 March, 2005]
Shaun Belding is CEO of The Belding Group and has been consulting and speaking on customer experience, employee engagement and workplace performance for 23 years
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